My daughter’s Automatic payment didn’t work and she was dropped when Health Net changed...

GetHuman631966's customer service issue with Health Net from April 2018

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Help with my Health Net issue
Before contacting them, items GetHuman631966 may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
GetHuman631966's next move: have a Health Net rep call.
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The issue and preferred resolution, in GetHuman631966's own words:
My daughter’s Automatic payment didn’t work and she was dropped when Health Net changed their billing systems this year. She needs to reinstate with new automatic payment. I’m handling this for my daughter, Lucy Kate Roth. Thank you
I trust that Health Net will make this right and come up with a resolution that is fair.
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Health Net

Customer service issue
Reported by GetHuman631966
Apr 26th, 2018 - 3 mons ago
I have an issue with Health Net too
Not resolved
Seen by 3 customers so far
Similar issue to 56 others
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Timeline
GetHuman631966 started working on this issue
Apr 26th 6:57pm