i just spoke to a customer service rep that was unable to satisfy my concerns. I placed...

i just spoke to a customer service rep that was unable to satisfy my concerns. I placed an order and was charged a pending charge of **. that hit my bank today and now the full price of my order for ***. these charges are not just sitting there they are showing deducted from my balance. *You sent me a coupon for a discount for not havingn my order in stock when you took my order, I won't be using it even though I liked your site and was referred by a friend to double charge me is unacceptable. He states it will fall off after * or * days. I do not need you holding up my money for * or * days then charging my full order.*Horrible business practice and I will tell my friends how you tie up our money with out shipping.