i just spoke to a customer service rep that was unable to satisfy my concerns. I placed...

GetHuman1645926's customer service issue with Hayneedle.com from November 2018

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The issue in GetHuman1645926's own words
i just spoke to a customer service rep that was unable to satisfy my concerns. I placed an order and was charged a pending charge of **. that hit my bank today and now the full price of my order for ***. these charges are not just sitting there they are showing deducted from my balance. *You sent me a coupon for a discount for not havingn my order in stock when you took my order, I won't be using it even though I liked your site and was referred by a friend to double charge me is unacceptable. He states it will fall off after * or * days. I do not need you holding up my money for * or * days then charging my full order.*Horrible business practice and I will tell my friends how you tie up our money with out shipping.
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Hayneedle.com

Customer service issue
Reported by GetHuman1645926
Nov 28th, 2018 - 9 mons ago
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Timeline
GetHuman1645926 started working on this issue
Nov 28th, 2018 4:26pm