I could not access my flight online either through my confirmation code or my ticket nu...

GetHuman5829146's customer service issue with Hawaiian Airlines from March 2021

Help with my Hawaiian Airlines issue
The issue in GetHuman5829146's own words
I could not access my flight online either through my confirmation code or my ticket number. My loyalty number was attached to my ticket. I had to wait over * hour to get an agent on the phone. Before the agent finished changing my flight, I was cut off. I would like a Hawaii Airlines agent to call me so I know if my flight change went through. I cannot wait on the phone another hour.

GetHuman5829146 did not yet indicate what Hawaiian Airlines should do to make this right.

How GetHuman5829146 fixed the problem
Not easy, but finally heard back from an agent in a text message. Issue was resolved, but not satisfactorily.
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Hawaiian Airlines

Customer service issue
Reported by GetHuman5829146
Mar 10th, 2021 - 7 months ago
Fixed
GetHuman5829146 shared how to fix
Seen by 5 customers so far
Similar issue to 113 others
0 customers following this
Items needed
Name
Booking reference number
Email address
Phone number
Destination(s)
Travel Dates

Timeline

GetHuman5829146 started working on this issue
Mar 10th 8:59pm
GetHuman5829146 confirmed the issue is fixed. Hooray!
Mar 10th 10:13pm
GetHuman5829146 confirmed the issue is fixed. Hooray!
Mar 11th 2:02am