A lady with the company that the make the part under the bed call me. She ask question and said we had a bad control box under the bed . She had me one ship to our house and we install the part and the bed work find. This was with help from Havertys in Pine Bluff, Arkansas.

GetHuman5216826's Complaint issue with Havertys.com from August 2020

Help with my Havertys.com issue
The issue in GetHuman5216826's own words
Just wanted it to work the lady help and the bed is fix without help from Havertys in Pine Bluff, Arkansas. ... My wife purchase a Beautyrest mattrest from Haverty Store in Pine Bluff, Arkansas and a *a power base. The power base quit working. My wife (Barbara Thurman) needed the bed*for medical reason and told the store why we were buying the set.*It was purchase on Jan. **, ****.*I have contact the store and they keep tranfering me to a service number that has recording*talking about with cordvic ** they are not able to send a services tech out.*My Wife need this bed to work for medical reason.**James Thurman e-mail *****@***.com**James and Barbara Thurman *** North May Drive Dumas, AR ******Phone No. ********** or ************Please Help Us.

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Havertys.com

electric bed
Complaint issue
Reported by GetHuman5216826
Aug 31st, 2020 - a year ago
Fixed
Seen by 26 customers so far
Similar issue to 8 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5216826 started working on this issue
Aug 31st, 2020 5:29pm
GetHuman5216826 indicated the issue is not fixed yet.
Aug 31st, 2020 5:29pm
GetHuman5216826 indicated the issue is not fixed yet.
Aug 31st, 2020 5:29pm
GetHuman5216826 indicated the issue is not fixed yet.
Aug 31st, 2020 5:31pm
GetHuman5216826 indicated the issue is not fixed yet.
Aug 31st, 2020 5:31pm
GetHuman5216826 confirmed the issue is fixed. Hooray!
Sep 9th, 2020 2:49pm
GetHuman5216826 confirmed the issue is fixed. Hooray!
Sep 10th, 2020 12:10am
GetHuman5216826 confirmed the issue is fixed. Hooray!
Sep 10th, 2020 12:18am
GetHuman5216826 confirmed the issue is fixed. Hooray!
Sep 14th, 2020 11:24am

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