I want my music back. Or my money back.

GetHuman-heydairy's customer service issue with Harmonix from February 2019

17 similar
0 following
Help with my Harmonix issue
First: share to improve GetHuman-heydairy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-heydairy's next move: try the Harmonix help center.
Harmonix doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-heydairy will want to follow the link below to head to their help center. We will check on GetHuman-heydairy later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-heydairy may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-heydairy's own words
i just wantes to play some of my songs and boom. No content was found. ... Ok, all of my Purchased Songs on Rockband * for my PS* Has been non existent in the game. When you go to, "Get more songs" i type in any of my Purchased Songs and it says "no content found" now its been like this since Rockband Rivals came out with that big update. So i thought if i buy the expansion i get my songs back. Nope. I would like either all of my money back from all the songs i purchased, or All my Purchased songs playable again. This is the same as Stealing someones money. Please give me back whats mine.
I want my Purchased songs playable again or give me ALL off my money back.
Ive been playing Rockband for years and this has NEVER HAPPENED to me.
Tried buying Rockband Rivals to get my songs back it didnt work. I just spent more money.
I have an issue with Harmonix too
How GetHuman-heydairy fixed the problem
We are waiting for GetHuman-heydairy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Harmonix's attention and get better help faster. Tap below to get started.
Having Harmonix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-heydairy fixes it.
This email address isn't valid


My Purchased songs.
Customer service issue
Reported by GetHuman-heydairy
Feb 15th, 2019 - 8 mons ago
I have an issue with Harmonix too
Not resolved
Seen by 4 customers so far
Similar issue to 17 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-heydairy started working on this issue
Feb 15th 5:56pm