Put bike in shop two weeks ago and they said they were ordering master assembly for...

GetHuman-mthdride's Repairs issue with Harley Davidson from June 2020

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Depending on the type of damage to set up a repair you will need to call in.
The issue in GetHuman-mthdride's own words
Put bike in shop two weeks ago and they said they were ordering master assembly for **** FLHRSE*. Called back today and they said still waiting on part but could not give a tracking number. In this amount of time master cylinder could have been rebuild instead of waiting on whole assembly. This is the San Francisco dealership on Mission street. Why could they not get part from some other dealship or at least try.* They did not even have the courtesy to call and let me know what was going on.* Still waiting on call back from dealer with the tracking number of the part they supposed to have ordered. Seems like they are keeping my bike for no apparent rearvice son.
Getting bike fixed
Over twenty years have been with Harley, first and last time ever taking to this dealership.
Have called another motorcycle speed shop and will probably have bike moved to them to fix. No wonder Harley is going out of business with service like this.
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Harley Davidson

Service department
Repairs issue
Reported by GetHuman-mthdride
Jun 24th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 60 others
0 customers following this

Timeline

GetHuman-mthdride started working on this issue
Jun 24th 7:22pm
GetHuman-mthdride indicated the issue is not fixed yet.
Jun 25th 12:40am
GetHuman-mthdride indicated the issue is not fixed yet.
Jun 25th 12:49am
GetHuman-mthdride indicated the issue is not fixed yet.
Jun 25th 1:01am