i purchased a electric drain cleaner and went to use it and the belt flew off hit me an...

GetHuman-kpopeye's customer service issue with Harborfreight.com from July 2020

8 views | 537 similar | 0 following
Help with my Harborfreight.com issue
First: share to improve GetHuman-kpopeye's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kpopeye's next move: call Harborfreight.com.
The best way to get your problem resolved is to tap the button below to start calling Harborfreight.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-kpopeye may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-kpopeye's own words
i purchased a electric drain cleaner and went to use it and the belt flew off hit me and i looked at machine i discovered shaft was bent thats why took it back to store cause employee told me any issues to return it to them not the company but management refused to exchange it even though i was told to not call company just return it at store here in canon city Colorado ***** management said i had to call you guys and you would send me a gift card for total cost of machine then tell me how to dispose of the broke machine. so how do get my gift card so i can get my new working machine while in the mean time ill have to rent one to get drain problems fixed and ill be out rental fee which isnt right at all you all sold a faulty machine so now im out more money wrong

GetHuman-kpopeye did not yet indicate what Harborfreight.com should do to make this right.

How GetHuman-kpopeye fixed the problem

We are waiting for GetHuman-kpopeye to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Harborfreight.com's attention and get better help faster. Tap below to get started.
Having Harborfreight.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kpopeye fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kpopeye
Jul 14th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 537 others
0 customers following this


GetHuman-kpopeye started working on this issue
Jul 14th, 2020 8:06pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies