i purchased a electric drain cleaner and went to use it and the belt flew off hit me an...
GetHuman-kpopeye's customer service issue with Harborfreight.com from July 2020
2 views | 537 similar | 0 following
Help with my Harborfreight.com issue
First: share to improve GetHuman-kpopeye's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kpopeye's next move: talk to Harborfreight.com when they open.
Harborfreight.com's call center is closed now. We will send GetHuman-kpopeye a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-kpopeye may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-kpopeye's own words
i purchased a electric drain cleaner and went to use it and the belt flew off hit me and i looked at machine i discovered shaft was bent thats why took it back to store cause employee told me any issues to return it to them not the company but management refused to exchange it even though i was told to not call company just return it at store here in canon city Colorado ***** management said i had to call you guys and you would send me a gift card for total cost of machine then tell me how to dispose of the broke machine. so how do get my gift card so i can get my new working machine while in the mean time ill have to rent one to get drain problems fixed and ill be out rental fee which isnt right at all you all sold a faulty machine so now im out more money wrong
GetHuman-kpopeye did not yet indicate what Harborfreight.com should do to make this right.
I have an issue with Harborfreight.com too
How GetHuman-kpopeye fixed the problem
We are waiting for GetHuman-kpopeye to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.