Purchased a new Greenwood *-gallon back pack sprayer (item ******) on *-*-**. Opened th...

GetHuman4843386's Returns issue with Harborfreight.com from May 2020

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The issue in GetHuman4843386's own words
Purchased a new Greenwood *-gallon back pack sprayer (item ******) on *-*-**. Opened the box this morning (*-**-**) and began assembly for use today. Everything was great, except the plastic right shoulder strap anchor bar. It was completely missing, The missing plastic piece was not even in the box. Unable to secure the right strap, not to mention an obvious safety issue. The device has not been used and is in otherwise perfect condition. At the time of sale, your cashier highlighted a phone number (HFT @ ***-***-****) on my receipt, "If you have any problem with it". I called the number, listened to the recording, and now writing about the issue. All I want is to exchange it for another new one that is not defective. Please advise me of the exchange process asap. Thank you. **Larry Levens

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Harborfreight.com

Returns issue
Reported by GetHuman4843386
May 19th, 2020 - 3 years ago
Not resolved
Seen by 46 customers so far
Similar issue to 329 others
0 customers following this

Timeline

GetHuman4843386 started working on this issue
May 19th, 2020 6:28pm