I just hung up after "holding" for ** minutes according to my smartphone. I wanted to s...

GetHuman-chrcyn's customer service issue with Harborfreight.com from November 2018

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The issue in GetHuman-chrcyn's own words
I just hung up after "holding" for ** minutes according to my smartphone. I wanted to speak to a agent about change of address on the catalog being sent to us. There is absolutely no excuse for having a loyal customer wait on the phone for almost an hour, and not get any where with speaking with one of your representatives. *Please REMOVE us from ALL your future mailings. We have NO interest in doing any business with Harbor Freight with this kind of customer service.**st. Mailing: * Chris* **** W Mission Lane* Phoenix, AZ. *****-***** ID*********** Key*IT CMEM**nd. Mailing* Chris Chris* **** W Mission Lane* Phoenix, AZ. *****-***** ID************ Key*TOPTEST
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Harborfreight.com

Customer service issue
Reported by GetHuman-chrcyn
Nov 28th, 2018 - 9 mons ago
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Timeline
GetHuman-chrcyn started working on this issue
Nov 28th, 2018 7:51pm
GetHuman-chrcyn indicated the issue is not fixed yet.
Nov 28th, 2018 7:54pm