I have today received via Royal Mail, a plastic packet with nothing in it and the packe...

GetHuman5449468's Complaint issue with Happysocks.com from November 2020

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The issue in GetHuman5449468's own words
I have today received via Royal Mail, a plastic packet with nothing in it and the packet is completely unsealed and open at one end. I placed my order, number ********** for * pairs of socks on **th October and paid £**.**. I would like to be able to speak to someone or receive an immediate confirmation that my order will be fulfilled or my money refunded.*In addition to the complaint that I have not received my goods I wish to complain as to the inability to contact Happy Socks by phone and also as to the advice of it's virtual assistant that I will have to wait at least * days for an email.

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Happysocks.com

Complaint issue
Reported by GetHuman5449468
Nov 10th, 2020 - 9 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 36 others
0 customers following this

Timeline

GetHuman5449468 started working on this issue
Nov 10th, 2020 12:40pm
GetHuman5449468 indicated the issue is not fixed yet.
Nov 10th, 2020 4:59pm

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