I have today received via Royal Mail, a plastic packet with nothing in it and the packe...

GetHuman5449468's Complaint issue with Happysocks.com from November 2020

Help with my Happysocks.com issue
First: share to improve GetHuman5449468's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5449468 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5449468's own words
I have today received via Royal Mail, a plastic packet with nothing in it and the packet is completely unsealed and open at one end. I placed my order, number ********** for * pairs of socks on **th October and paid £**.**. I would like to be able to speak to someone or receive an immediate confirmation that my order will be fulfilled or my money refunded.*In addition to the complaint that I have not received my goods I wish to complain as to the inability to contact Happy Socks by phone and also as to the advice of it's virtual assistant that I will have to wait at least * days for an email.

GetHuman5449468 did not yet indicate what Happysocks.com should do to make this right.

How GetHuman5449468 fixed the problem

We are waiting for GetHuman5449468 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Happysocks.com's attention and get better help faster. Tap below to get started.
Having Happysocks.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Complaint issue
Reported by GetHuman5449468
Nov 10th, 2020 - 9 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 36 others
0 customers following this


GetHuman5449468 started working on this issue
Nov 10th, 2020 12:40pm
GetHuman5449468 indicated the issue is not fixed yet.
Nov 10th, 2020 4:59pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians