I ordered * pair of size medium cotton men's shorts with pockets in black, gray and nav...

GetHuman-zonkermn's customer service issue with Hanes.com from October 2018

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The issue in GetHuman-zonkermn's own words
I ordered * pair of size medium cotton men's shorts with pockets in black, gray and navy. The fit, fabric and price are just what I was looking for. I want to order additional items BUT the stitching on the back of the waistband on the black pair came off. I would appreciate you replacing that pair and taking more care before shipping them and additional items to me.
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Hanes.com

Customer service issue
Reported by GetHuman-zonkermn
Oct 12th, 2018 - 2 mons ago
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GetHuman-zonkermn started working on this issue
Oct 12th 7:30pm