Ok so I’m stoll waiting on a reply from one of your people. *I was suppose to have a cl...

GetHuman2222953's customer service issue with Handy.com from February 2019

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The issue in GetHuman2222953's own words
Ok so I’m stoll waiting on a reply from one of your people. *I was suppose to have a cleaning this morning at **:** am the lady that had this scheduled for about a month sends me a message to tell me she got a flat tire. So I replied and told her I really needed my house cleaned today because it’s my sons birthday tomorrow but that it was ok if she didn’t make it by **:** that we could schedule it for later today. To which she replies I can’t later because I have plans. So you tell me you have a car to go out later but you don’t have a car for coming to work? *So you guys scheduled me with someone that was new to handy and I’m sorry but I don’t want anyone without reviews inside of my house because I need to know that whoever is coming into my house is trustworthy *So since I didn’t want that you guys canceled my appointment for today and told me you would have to schedule it for Tuesday the **th *I have had this cleaning scheduled for a month now and I specifically scheduled it for today because I have a party for my sons birthday tomorrow. I have a bunch of people coming over and I can’t clean my house myself because I just had a surgery *So I don’t think I should have to pay the consequences for your pro to not have kept her end of the deal. *And now I’m screwed and no one is responding to my messages any more
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Handy.com

Customer service issue
Reported by GetHuman2222953
Feb 16th, 2019 - 8 mons ago
I have an issue with Handy.com too
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Seen by 4 customers so far
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Timeline
GetHuman2222953 started working on this issue
Feb 16th 6:25pm