Hello Customer Service: I bought a track light from Home Depot Canada the other day an...

GetHuman-morada's customer service issue with Hampton Bay from December 2018

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The issue in GetHuman-morada's own words
Hello Customer Service: I bought a track light from Home Depot Canada the other day and installed it, when I took the glass shades out one of them has a chip on the rim and it will not fasten to the base. I have already paid an electrician to connect it and do not want to have to pay again to take it down and return it to Home Depot. Can you send me another glass shade? The model * on the box **** *** ***. It is a * light brushed nickel finish with frosted glass shades*Thank you.*Patricia Adair**** Oakdowne Rd*Qualicum Beach BC*V*K*G*****-***-****
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Hampton Bay

Customer service issue
Reported by GetHuman-morada
Dec 2nd, 2018 - 6 mons ago
I have an issue with Hampton Bay too
Not resolved
Seen by 7 customers so far
Similar issue to 430 others
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Timeline
GetHuman-morada started working on this issue
Dec 2nd, 2018 6:20pm