We, have called and thought had problem resolved. But still have not received a replace...

GetHuman-gnordhol's customer service issue with Hampton Bay from August 2018

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The issue in GetHuman-gnordhol's own words
We, have called and thought had problem resolved. But still have not received a replacement light shade for model * ***** Menage led **" ceiling fan. (Shamelia) has not returned any of our calls for a followup. We are very upset !! It has been * weeks since we were supposed to have new light shade sent to us. Please contact me, because by phone doesn't seem to be effective getting this issue resolved !
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Hampton Bay

Customer service issue
Reported by GetHuman-gnordhol
Aug 25th, 2018 - 3 mons ago
I have an issue with Hampton Bay too
Not resolved
Seen by 5 customers so far
Similar issue to 224 others
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Timeline
GetHuman-gnordhol started working on this issue
Aug 25th 2:00pm