Purchased the*** ft. x ** ft. Aluminum Full Screen Sliding Door Gazebo*Internet...
GetHuman-lsid's customer service issue with Hampton Bay from June 2018
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The issue in GetHuman-lsid's own words
Purchased the*** ft. x ** ft. Aluminum Full Screen Sliding Door Gazebo*Internet ********** *There is a pair of sliding screen doors on all four sides. On door is supposed to be notched (Part D) and the other (Part E) should not be notched. This allows for the doors to close and keep bugs out. Both doors shipped with notches so there's an opening where the doors meet. Also two of the incorrect doors are crooked. I need * of the correct, straight (part E) doors without the notches shipped to be able to close the sliding doors completely. I have pictures to document all of these issues. I would attach them if an email address was provided. Without these doors, this screened in gazebo is useless. Please contact me. **Ronald Catalano
GetHuman-lsid did not yet indicate what Hampton Bay should do to make this right.
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How GetHuman-lsid fixed the problem
Called Home Depot got a partial refund. Correct parts won't ship until September.
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