My hampton bay fan stopped working the actual fan and light. I replaced the battery in...

GetHuman-sanjnagr's customer service issue with Hampton Bay from June 2018

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The issue in GetHuman-sanjnagr's own words
My hampton bay fan stopped working the actual fan and light. I replaced the battery in the remote, checked my electrical in my home and finally called an electrician in to assess the problem. He reported that there is nothing wrong with the electrical in my home. However, he removed the motherboard looking small piece from the fan (the electrical board that the remote communicates with) and suggested i contact hampton bay as this is the piece there is an issue with. I took the piece into home depot where i purchased the fan from, but they said i need to contact hampton bay. Please help as the weather outdoors is reaching a ** degrees Celsius!
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Hampton Bay

Customer service issue
Reported by GetHuman-sanjnagr
Jun 19th, 2018 - 5 mons ago
I have an issue with Hampton Bay too
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Seen by 10 customers so far
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GetHuman-sanjnagr started working on this issue
Jun 19th 11:56pm