HB Expert Toast toaster bread lifter does not engage.

GetHuman-toni_mm's Technical support issue with Hamilton Beach from May 2021

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The issue in GetHuman-toni_mm's own words
Trying to reach customer service rep ... HB *-Slice Expert-Toast Toaster Model *****: cannot get the bread lifter to stay down and begin toasting process. Worked first two times but not since. We do: plug into outlet, load bread slices, type and shade selected, press bread lifter down but it does not "latch down". Have unplugged and retried several times. Note: if manually held down, heating elements do engage and toast. What are we missing in the steps.....................oh, we have selected "cancel" several times but after that have unplugged and plugged back in several times. I don't "text message".
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Hamilton Beach

*-slice Expert Toast Toaster Model *****
Technical support issue
Reported by GetHuman-toni_mm
May 28th, 2021 - 2 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 481 others
0 customers following this

Timeline

GetHuman-toni_mm started working on this issue
May 28th 12:41am

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