Model ***** Slow Cooker Crock Crock-*.*€****€** Qt.*€* Oval,*€* Black Part Number...

GetHuman5064278's customer service issue with Hamilton Beach from July 2020

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Model ***** Slow Cooker Crock Crock-*.*€****€** Qt.*€* Oval,*€* Black Part Number: ********* : My mother purchased * slow cookers from Walmart on sale for A$**.**. She gave one to me for my birthday in June **** and one to my sister at Christmas ****. I used mine only a few times. I went to use it again and I noticed a crack all the way down and across it and it leaks now. My sister*'s has a crack also. Don*'t understand it because the crocks should last longer and not crack during normal cooking. These units are still new except for the crockery cracking and makes them unusable. Could you explain to me what happened? I purchased one before and wore it out and it never one time gave me a problem. I think Hamilton Beach should replace our crockery since the pots are still usable and we didn't use them for a long period.*If your merchandise is not going to hold up for what it is supposed to be used for then we will not purchase any more of these products again. I know you have probably heard this before but if your products are not durable and usable why buy them. Please advise.**Nancy Barrett

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Hamilton Beach

Customer service issue
Reported by GetHuman5064278
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 175 others
0 customers following this
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Timeline

GetHuman5064278 started working on this issue
Jul 14th 4:13pm
GetHuman5064278 indicated the issue is not fixed yet.
Jul 15th 12:33am

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