We have bought a product that is so in safe I cannot believe it is out in the market, i...

GetHuman2220328's customer service issue with Hamilton Beach from February 2019

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The issue in GetHuman2220328's own words
We have bought a product that is so in safe I cannot believe it is out in the market, it is the * quart crock pot with no safety latches.How could this product be out there m! We had a terrible accident and need a response back ASAP this product needs to be pulled off the market and do a recall immediately, it has spilled all over and was so hot that it removed a tile from the counter top it was sitting on, I cannot believe that you have not received any complaints or many complaints to do a recall and refund god knows how many were sold, I’m so discussed with this product and I use a lot of crook pots, just getting ready to make my own recipes for all crock pot users out there and I will let the the crock pot user’s out there let them know what type of crock pot Hamilton Beach has made, under these circumstances this particular stances this problem has occurred I believe not only once because it is such a hazard not to have latches for this degree that a crock pot can get, please addressing this issue immediately, my name is. Constance Meister and my phone number via ***-***-****, address is *** Walnut Way Boerne Texas *****
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Hamilton Beach

Customer service issue
Reported by GetHuman2220328
Feb 16th, 2019 - 8 mons ago
I have an issue with Hamilton Beach too
Not resolved
Seen by 3 customers so far
Similar issue to 99 others
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GetHuman2220328 started working on this issue
Feb 16th 7:17am