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The issue in GetHuman-chorzes's own words
Leaking water from the bottom loading water dispenser. The water dispenser is leaking water and has completely ruined my baseboards. I purchased this unit from Costco. I've contacted HB on their website, tried calling but the system hangs up on me after it told me to leave a message. It appears this is a common issue after researching this item further. Incredibly disappointed. I loved this product, the style, and concept of being self-cleaning but this cost me baseboards and potentially dry wall repairs.
GetHuman-chorzes did not yet indicate what Hamilton Beach should do to make this right.
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