Please see the attached email that I sent on July **th regarding a missing piece. I ha...

GetHuman5131529's customer service issue with Hallmark.com from August 2020

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The issue in GetHuman5131529's own words
Please see the attached email that I sent on July **th regarding a missing piece. I have received no acknowledgement of my email. I sent it to the email that was stated in the puzzle. *Please advise.*Karen Hatten***** Owl Hill Avenue*Santa Rosa, CA *********-***-*******-------- Forwarded Message --------*Subject: *Missing puzzle piece*Date: *Mon, ** Jul **** **:**:** -*****From: *hatten ******@***.com**To: *QC@edaron.com***Hi,*I ordered Flight of Fancy ****-piece jigsaw puzzle (Item *PUZ****) a number of months ago. I just finished putting it together and found that there was one piece missing. Attached is a photo showing what piece is missing. The order number for this puzzle is WEB*********.**Please send the missing piece ASAP to my address below.**Thanks,*Karen Hatten***** Owl Hill Avenue*Santa Rosa, CA *******IMG****************.jpg

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Hallmark.com

Customer service issue
Reported by GetHuman5131529
Aug 4th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 212 others
0 customers following this

Timeline

GetHuman5131529 started working on this issue
Aug 4th, 2020 8:11pm

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