This week I bought the Birch Birdhouse Light-Up Confetti Lantern Snow Globe from Mina's...

GetHuman4034771's customer service issue with Hallmark.com from December 2019

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The issue in GetHuman4034771's own words
This week I bought the Birch Birdhouse Light-Up Confetti Lantern Snow Globe from Mina's Hallmark in Peachtree City. It's beautiful, but unfortunately, it stops working after a few hours. Mina's is out of stock. Can I have another one shipped to me from another store since mine is defective?

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Hallmark.com

Customer service issue
Reported by GetHuman4034771
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 68 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman4034771 started working on this issue
Dec 3rd, 2019 7:14pm
GetHuman4034771 indicated the issue is not fixed yet.
Dec 3rd, 2019 7:15pm
GetHuman4034771 indicated the issue is not fixed yet.
Dec 3rd, 2019 7:15pm
GetHuman4034771 indicated the issue is not fixed yet.
Dec 3rd, 2019 7:17pm
GetHuman4034771 indicated the issue is not fixed yet.
Dec 6th, 2019 7:33pm
GetHuman4034771 indicated the issue is not fixed yet.
Dec 6th, 2019 7:35pm