I have been giving Hallmark ornaments to my * nieces every Christmas for the past few y...

GetHuman-hpongo's customer service issue with Hallmark.com from December 2019

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The issue in GetHuman-hpongo's own words
I have been giving Hallmark ornaments to my * nieces every Christmas for the past few years. A few years ago I decided to start each one on a series. One has the cookie cutter series* the second has the little elf series, and the third has the cozy critter series. On October **st they lost everything in a house fire. While ornaments are the least of the worries, I am trying to help replace little things that bring back memories. I was wondering if Hallmark had they ornaments from previous years and if Hallmark would be willing to help me replace the series at a discount? Would appreciate any help I can get on this as I help them try to decorate for Christmas. They are staying in a friend's basement until the house can be rebuilt. Thanks, Stacey

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Customer service issue
Reported by GetHuman-hpongo
Dec 3rd, 2019 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 63 others
0 customers following this


GetHuman-hpongo started working on this issue
Dec 3rd, 2019 2:52pm

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