I ordered the **** Hallmark Card Studio program via Creative Home advertisement on my c...

GetHuman-leehstro's Returns issue with Hallmark.com from November 2019

Help with my Hallmark.com issue
Top Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman-leehstro's own words
I ordered the **** Hallmark Card Studio program via Creative Home advertisement on my computer. When the program arrived, I learned it is designed for a PC compute. I have a Apple MacBook and the card program is incompatible with my computer. I would like a Hallmark Card Studio compatible with my Apple MacBook.**Barring that I'd like my money back.**Thanks.*Lee Stroud

GetHuman-leehstro did not yet indicate what Hallmark.com should do to make this right.

How GetHuman-leehstro fixed the problem
Called Hallmark. Transferred to Returns. Sent email with address to which to send product.
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Hallmark.com

Returns issue
Reported by GetHuman-leehstro
Nov 19th, 2019 - a year ago
Fixed
GetHuman-leehstro shared how to fix
Seen by 5 customers so far
Similar issue to 51 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-leehstro started working on this issue
Nov 19th, 2019 5:40pm
GetHuman-leehstro confirmed the issue is fixed. Hooray!
Nov 19th, 2019 10:26pm