* ornaments broken in shipment & do not need one ornament. want to replace broken ornaments
GetHuman3818465's Returns issue with Hallmark.com from October 2019
Help with my Hallmark.com issue
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The issue in GetHuman3818465's own words
Get broken ornaments replaced ... While looking at my orders received in the last few days, Two ornaments were broken. They are:*CHEERLEADING BOW ORNAMENT and *LETTERS TO SANTA MAILBOX ORNAMENT. *I would like to have them replaced. I also discovered the GRADUATION CP AND DIPLOMA **** I do not need & would like to return it.*I do plan to order more ornaments & wondered if a credit can be issued for the GRADUATION ornament to use with my next order. Please advise. Thank you, Linda K Hewitt
I have given Hallmark ornament to all my relatives for approximately ** years and I shop early to get things done before Christmas
Replaced or credited back
** to ** years
This is the first time I ever needed to contact customer service
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