I was at the mall in johnson city Tennessee and went in your store I was going to buy a...
GetHuman1961584's customer service issue with Hallmark.com from January 2019
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The issue in GetHuman1961584's own words
I was at the mall in johnson city Tennessee and went in your store I was going to buy a shirt the lady told me I couldn't try it on and since they were ** % off I could return it but she couldn't give me my money back only in store credit I put the shirt down and replied I would go somewhere else this is ridiculous I guess this is why many Hallmarks are closing I was going to buy the shirt go to the bathroom and try it on if it didn't fit I was going to return it which would have been a lot of trouble she wasn't interested in making a sale I want be returning back to your store maybe you should change your return policy if I buy something and return it I don't want in store credit I want my money back.
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