I have Mental health issues and they are getting worse due to this situation with your...

GetHuman1111269's customer service issue with Halifax from September 2018

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The issue in GetHuman1111269's own words
I have Mental health issues and they are getting worse due to this situation with your bank,I took out an overdraft with your bank about a year and a half ago (not sure about the time frame as i have memory issues) i did have a agreed overdraft limit and had kept up and have paid the overdraft and overdraft fees each month when i did not have any mental Health issues but unfortunately due to my condition i was conned and was used to increase my overdraft limit for money which i did not have so i took out several approved overdrafts which I couldn’t afford to pay for and fell behind on payments to the point my health deteriorated (this being one of the reasons) and ended up in a mental health unit, my doctor and physicians have advised me to contact you and ask for your help in resolving this situation, i have tried to and successfully logged into my account but the one that i owe the overdraft on is not there (i have * accounts the one which i am discussing with you at the moment) and a second joint account with my brother in good standing which he pays his monthly mortgage from which he uses and i do not, I login to the website and my account is not there only the joint account with my brother appears, *Can you please help me in any shape,way or form as this is one of my major mental health concerns at the moment and would resolve one of * issues i am facing, the other * issues or suicidal thoughts and extreme anxiety and depression, *My contact details are as follows below:**Name: Yasser ali*Address: ** adria rd Sparkhill Birmingham b***JL*Phone number: ************Email: *****@***.com*Email:*****@***.com

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Halifax

Customer service issue
Reported by GetHuman1111269
Sep 8th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 406 others
0 customers following this
Items needed
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Timeline

GetHuman1111269 started working on this issue
Sep 8th, 2018 2:42am

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