Issue with visa? I paid my rent of £*** and it paid twice dispite not having the money...

GetHuman751357's customer service issue with Halifax from June 2018

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The issue in GetHuman751357's own words
Issue with visa? I paid my rent of £*** and it paid twice dispite not having the money in my account? How is this possible there is no overdraft facility on the account? Apparently nothing u guys can do as the landlord as accepted payment? So when my child tax credit goes in its goes straight to my landlord leaving me and my family in financial hardship. Very disappointed in the way you handled my issue and as a result I'm considering looking else were. **Mr Moran
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Halifax

Customer service issue
Reported by GetHuman751357
Jun 5th, 2018 - 10 mons ago
I have an issue with Halifax too
Fixed
Seen by 9 customers so far
Similar issue to 80 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman751357 started working on this issue
Jun 5th, 2018 9:21am
GetHuman751357 indicated the issue is not fixed yet.
Jun 5th, 2018 9:22am
GetHuman751357 indicated the issue is not fixed yet.
Jun 5th, 2018 10:26am
GetHuman751357 indicated the issue is not fixed yet.
Jun 5th, 2018 10:27am
GetHuman751357 indicated the issue is not fixed yet.
Jun 5th, 2018 10:27am
GetHuman751357 indicated the issue is not fixed yet.
Jun 6th, 2018 8:49pm