Hi,*I had sent my phone for repair. After the repair when I got my phone back, it never...

GetHuman-iptest's Unlock my device issue with HTC from April 2019

5 views | 437 similar | 0 following
Help with my HTC issue
Next: our robot will wait on hold for GetHuman-iptest to get a HTC rep on the line!
Always use the GetHuman Phone to call HTC. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-iptest's own words
Hi,*I had sent my phone for repair. After the repair when I got my phone back, it never accepted my old SIM. It was saying Network is locked. I made tens of call to service provider and same number of chats to HTC support from the last ** days.**Today I went to the vendor from where I bought this outright device and found that, after the repair my phone IMEI number has been changed. No one told me and I have been following the same IMEI number in all my chats. I see * IMEI numbers now in my phone.* I need to restart my problem solution from support. *I am very much harassed my HTC support here as they did not pass me information about change in IMEI number.*Now please activate*repair my phone.*IMEI*:- ****************ImeI*:- *************** ***My OLD IMEI number was ***************.*please help me in rectifying my phone.*Thanks,*Archanaa

GetHuman-iptest did not yet indicate what HTC should do to make this right.

How GetHuman-iptest fixed the problem

We are waiting for GetHuman-iptest to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get HTC's attention and get better help faster. Tap below to get started.
Having HTC issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-iptest fixes it.
This email address isn't valid

HTC

Unlock my device issue
Reported by GetHuman-iptest
Apr 23rd, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 437 others
0 customers following this
Items needed
Name
Email address
Billing address
Order number
Device/IMEI Number

Timeline

GetHuman-iptest started working on this issue
Apr 23rd, 2019 10:05am
GetHuman-iptest indicated the issue is not fixed yet.
Apr 23rd, 2019 6:26pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers