The phone got switched off itself and is not turning on

GetHuman602972's customer service issue with HTC from April 2018

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Help with my HTC issue
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Name, Email address, Billing address, Order number, and Device/IMEI Number
GetHuman602972's next move: have a HTC rep call.
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The issue and preferred resolution, in GetHuman602972's own words:
The problem I ran into: The phone got switched off itself and is not turning on
I trust that HTC will make this right and come up with a resolution that is fair.
Help with my HTC issue
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HTC

Htc ***
Customer service issue
Reported by GetHuman602972
Apr 17th, 2018 - 3 mons ago
I have an issue with HTC too
Not resolved
Seen by 4 customers so far
Similar issue to 43 others
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Timeline
GetHuman602972 started working on this issue
Apr 17th 12:21pm