I ordered Perlier * piece gift set. Set contained pump body wash, she's body lotion and...

GetHuman-mcjamber's Make an order issue with HSN.com from May 2020

Help with my HSN.com issue
First: share to improve GetHuman-mcjamber's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mcjamber may need:
Order number, Billing address, Email address on account, and Name on account
The issue in GetHuman-mcjamber's own words
I ordered Perlier * piece gift set. Set contained pump body wash, she's body lotion and *.* oz hand lotion. My main complaint is packaged arrived last night and when I opened pkg this a.m., The body wash was broken at the top and leaked into the entire box. She's lotion was melted and seeped out onto packing slip. Only one product wasn't damaged the hand lotion. I called to complain and was told that the box and pkg slip was needed. There was no way that I could save these *items. What rotates me is all I'm being offered a five dollar credit, when I paid in full for these items. I find this truly disappointing and have been a customer with hsn for yrs. I have come to the conclusion that I will not purchase any more items from hsn did to the ridiculous answer that I received. I didn't ask to have my pkg damaged beyond usage, but I was made to feel as if it was my fault. You've have lost a customer that has been loyal to Hsn....*Regards,*Mary Chamberlin

GetHuman-mcjamber did not yet indicate what HSN.com should do to make this right.

How GetHuman-mcjamber fixed the problem

We are waiting for GetHuman-mcjamber to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get HSN.com's attention and get better help faster. Tap below to get started.
Having HSN.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Make an order issue
Reported by GetHuman-mcjamber
May 9th, 2020 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 332 others
0 customers following this


GetHuman-mcjamber started working on this issue
May 9th, 2020 6:35pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers