I ordered Perlier * piece gift set. Set contained pump body wash, she's body lotion and...

GetHuman-mcjamber's Make an order issue with HSN.com from May 2020

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The issue in GetHuman-mcjamber's own words
I ordered Perlier * piece gift set. Set contained pump body wash, she's body lotion and *.* oz hand lotion. My main complaint is packaged arrived last night and when I opened pkg this a.m., The body wash was broken at the top and leaked into the entire box. She's lotion was melted and seeped out onto packing slip. Only one product wasn't damaged the hand lotion. I called to complain and was told that the box and pkg slip was needed. There was no way that I could save these *items. What rotates me is all I'm being offered a five dollar credit, when I paid in full for these items. I find this truly disappointing and have been a customer with hsn for yrs. I have come to the conclusion that I will not purchase any more items from hsn did to the ridiculous answer that I received. I didn't ask to have my pkg damaged beyond usage, but I was made to feel as if it was my fault. You've have lost a customer that has been loyal to Hsn....*Regards,*Mary Chamberlin

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HSN.com

Make an order issue
Reported by GetHuman-mcjamber
May 9th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 332 others
0 customers following this

Timeline

GetHuman-mcjamber started working on this issue
May 9th 6:35pm