Had to pay return shipping on a phones that would not work. I checked for service in ou...

GetHuman-spoland's customer service issue with HSN.com from December 2018

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Had to pay return shipping on a phones that would not work. I checked for service in our area. We get Tracfone service, problem was phones were CDMA and not GSM. I have to uses GSM phones. I returned and was charged over $*.** per phone. One phone was only $**.** and the other $**.**. So in addition to no phones, I am out $** that I do not have. I tried resolving this on live chat and was told "nothing can be done", I would like my HSN account closed. I will not be placing future orders. Thank you, Susan
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HSN.com

Customer service issue
Reported by GetHuman-spoland
Dec 4th, 2018 - 2 mons ago
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GetHuman-spoland started working on this issue
Dec 4th, 2018 11:04pm