I open HSBC Advance Checking Account thru on line in order to receive that promotion...

GetHuman-wvmejia's customer service issue with HSBC from December 2018

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The issue in GetHuman-wvmejia's own words
I open HSBC Advance Checking Account thru on line in order to receive that promotion . I also received ATM for that Account ( **** **** **** ****) valid thru *****.* Advance HSBC mastercard was issued to me and *all this was last NOV transaction. i have been using this *M*C since then until last week Dec. * i found out that this *card was denied. I also discovered that my HSBC ATM CARD (number shown above)*for my Advance checking account is not working . Some hsbc representative advised me to call ***-***-**** for some security concern about my account . i spent all day *with that number but nothing but a continued playing machine saying "WE ARE SORRY , ALL OUR REPRESENTATIVE ARE EXPERIENCING UN-USUAL DELAY , YOUR CALL IS VERY IMPORTANT TO US, PLEASE HOLD FOR THE NEXT AVAILABLE REPRESENTATIVE " i have called that number three times for many hours and i cant get somebody to answer that phone .. Please resolve this matter as soon as possible for a peaceful resolution ... UNFREEZED or STOP PUTTING MY ACCOUNT ON HOLD*CALL ME ANYTIME AT THIS NUMBER .. MY NAME IS DEMOSTHENES MEJIA JR , MY LANDLINE NUMBER IS *** *** **** MY CELLPHONE IS *** *** **** *R *** *** **** THANK YOU VERY MUCH FOR THIS MATTER
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Customer service issue
Reported by GetHuman-wvmejia
Dec 8th, 2018 - 6 mons ago
I have an issue with HSBC too
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Seen by 4 customers so far
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GetHuman-wvmejia started working on this issue
Dec 8th, 2018 8:05pm