I think my hsbc account is getting closed down for fraud, I did not commit this act as...

GetHuman-leighebo's Complaint issue with HSBC (UK) from May 2020

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The issue in GetHuman-leighebo's own words
I think my hsbc account is getting closed down for fraud, I did not commit this act as I was selling my clothing items and shoes on a snapchat page and two people came forward to the bank saying I scammed them, as soon as I was going to deliver the items I couldn’t as my Snapchat got locked and still is. I can not deliver the items to the people’s addresses as all the information was on the Snapchat that I can’t access, so I explained to the bank if I could refund the people and they said I can’t refund through them they have to come through in a dispute. But now I’m stuck in a situation where I can’t access my bank as it’s locked and has been for two weeks now, I have a feeling it’s going to close and I’m going to be put on Ciffas fraud marker, which I don’t want. Can you please try and help I don’t want my account to close and I don’t want to be on this marker thank you. I also just want the account to be open as normal, this has made me fall into depression, I am stressed and I can hardly eat because of all this going on I can’t think straight and I’m only **. I just want it sorted or I’ll be taking this higher!

GetHuman-leighebo did not yet indicate what HSBC (UK) should do to make this right.

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HSBC (UK)

Complaint issue
Reported by GetHuman-leighebo
May 18th, 2020 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 203 others
0 customers following this

Timeline

GetHuman-leighebo started working on this issue
May 18th, 2020 7:46pm

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