I want to set up a my HSBC mobile app but haven’t been sent and details yet

GetHuman-jayfoste's customer service issue with HSBC (UK) from July 2018

Help with my HSBC (UK) issue
The issue in GetHuman-jayfoste's own words
The problem: I want to set up a my HSBC mobile app but haven’t been sent and details yet
GetHuman-jayfoste did not yet indicate what HSBC (UK) should do to make this right.
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HSBC (UK)

Customer service issue
Reported by GetHuman-jayfoste
Jul 20th, 2018 - 5 mons ago
I have an issue with HSBC (UK) too
Fixed
Seen by 3 customers so far
Similar issue to 36 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-jayfoste started working on this issue
Jul 20th 1:55pm
GetHuman-jayfoste indicated the issue is not fixed yet.
Jul 22nd 8:41am