Ordered a HP ENVY Photo **** printer on **-**-**. Which was delivered on **-**-** with...

GetHuman5451572's customer service issue with HP from November 2020

20 views | 6378 similar | 0 following
Help with my HP issue
Next: our robot will wait on hold for GetHuman5451572 to get a HP rep on the line!
Always use the GetHuman Phone to call HP. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman5451572's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5451572 may need:
Name, Order number, Billing address, Email address on account, and Phone number on account
The issue in GetHuman5451572's own words
Ordered a HP ENVY Photo **** printer on **-**-**. Which was delivered on **-**-** with-out any ink cartridges. I immediately contacted the HSN seller, and spoken to the operator regarding the missing cartridges, she immediately searched to see if there were any cartridges left in stock, there were none. She looked up the cost, and the operator refunded the cost of the cartridges. So I immediately contacted OFFICE DEPOT that same night and I ordered the cartridges that was needed for this printer. The cartridges arrived on Tuesday, **-**-**, I then place the cartridges in the printer, to my surprise these words came on the screen, (Use SETUP cartridges that came with your printer.) How can I do that when there is no (SETUP cartridges.) MY PRINTER IS NOT WORKING?

GetHuman5451572 did not yet indicate what HP should do to make this right.

How GetHuman5451572 fixed the problem

We are waiting for GetHuman5451572 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common HP customer problems.
How Do I Make a Warranty Claim for My Hp Computer?Is it possible to get technical support from HP?How do I return my HP computer?How do I make a warranty claim for my HP computer?
Do you have a customer issue as well?
We can help you get HP's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having HP issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5451572 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman5451572
Nov 11th, 2020 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 6378 others
0 customers following this


GetHuman5451572 started working on this issue
Nov 11th, 2020 1:44am