I just bought a new desktop and I cannot get the display to the proper size or centered...

GetHuman-waydonwa's Technical Support issue with HP from November 2020

Help with my HP issue
The issue in GetHuman-waydonwa's own words
I just bought a new desktop and I cannot get the display to the proper size or centered. Simply selecting various display sizes does nothing to help. The taskbar is barely visible.

GetHuman-waydonwa did not yet indicate what HP should do to make this right.

How GetHuman-waydonwa fixed the problem
The monitor used would not proportion the display properly. It did work properly on a newer monitor. Apparently the computer did not have the proper driver installed for this monitor nor did HP have a driver available for this monitor in Win**. This seems unusual because another computer I have with the OS of WIN** does work with this monitor. Just a little odd that HP did not have a driver available for the HP****. It is their own product.*.
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Technical Support issue
Reported by GetHuman-waydonwa
Nov 3rd, 2020 - 9 months ago
Fixed
GetHuman-waydonwa shared how to fix
Seen by 16 customers so far
Similar issue to 6187 others
0 customers following this
Items needed
Name
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Email address on account
Phone number on account

Timeline

GetHuman-waydonwa started working on this issue
Nov 3rd, 2020 3:00pm
GetHuman-waydonwa confirmed the issue is fixed. Hooray!
Nov 3rd, 2020 9:58pm
GetHuman-waydonwa confirmed the issue is fixed. Hooray!
Nov 3rd, 2020 10:15pm

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