HP **** All in one Printer will not print from my iMac. Error msg: "HP Utility will dam...

GetHuman5401587's Technical Support issue with HP from October 2020

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The issue in GetHuman5401587's own words
HP **** All in one Printer will not print from my iMac. Error msg: "HP Utility will damage your computer. Call Apple." I called Apple, they said it's an HP problem. Drivers on old printer stopped working on newer iMac (****). Maybe try uninstalling driver and get updated driver. I don't know how to do that. Also getting a msg: "You need to install software to use this printer." *Note: Printer is working from older iMac device.*Need help getting printer to work on my iMac. Thank you

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HP

Technical Support issue
Reported by GetHuman5401587
Oct 25th, 2020 - 4 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 5876 others
0 customers following this

Timeline

GetHuman5401587 started working on this issue
Oct 25th, 2020 4:18pm