Using HP**** printer- it works fine on a Win* machine as local printer- built new Win...
GetHuman-wbekfo's customer service issue with HP from August 2020
Help with my HP issue
First: share to improve GetHuman-wbekfo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-wbekfo may need:
Name, Order number, Billing address, Email address on account, and Phone number on account
The issue in GetHuman-wbekfo's own words
Using HP**** printer- it works fine on a Win* machine as local printer- built new Win ** machine and it will not print to this printer- files do not seem to go to print spooler on Win ** machine. Placed Printer on Win** machine and made it the shared printer-it printed the test page just fine. Went to the Win* machine and set it up so the printer now on the Win** machine was its default- it too printed the test page. *Then tried to print from Win* machine a Document(actually several) NO printing on the printer-checked Print que on Win** machine and they were all there just not printing. Deleted them* Next tried to print from Notepad on the Win** and again it is now the local machine and NO printing- yet as I said it printed the test page just fine.* Totally befuddled and it is my understanding Windows made some 'changes' recently- the version on the Win ** is **** and created June **-****. So that is where I am with this
GetHuman-wbekfo did not yet indicate what HP should do to make this right.
I have an issue with HP too
How GetHuman-wbekfo fixed the problem
We are waiting for GetHuman-wbekfo to fix the problem and share the solution with the rest of us customers.
Please help with my HP issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common HP customer problems.
We can help you get HP's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.
Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies