Using HP**** printer- it works fine on a Win* machine as local printer- built new Win...

GetHuman-wbekfo's customer service issue with HP from August 2020

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The issue in GetHuman-wbekfo's own words
Using HP**** printer- it works fine on a Win* machine as local printer- built new Win ** machine and it will not print to this printer- files do not seem to go to print spooler on Win ** machine. Placed Printer on Win** machine and made it the shared printer-it printed the test page just fine. Went to the Win* machine and set it up so the printer now on the Win** machine was its default- it too printed the test page. *Then tried to print from Win* machine a Document(actually several) NO printing on the printer-checked Print que on Win** machine and they were all there just not printing. Deleted them* Next tried to print from Notepad on the Win** and again it is now the local machine and NO printing- yet as I said it printed the test page just fine.* Totally befuddled and it is my understanding Windows made some 'changes' recently- the version on the Win ** is **** and created June **-****. So that is where I am with this

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Customer service issue
Reported by GetHuman-wbekfo
Aug 3rd, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 5388 others
0 customers following this

Timeline

GetHuman-wbekfo started working on this issue
Aug 3rd, 2020 3:09pm

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