My HP OfficeJet **** does not clear the print queue after printing a document. This fre...

GetHuman5054234's customer service issue with HP from July 2020

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The issue in GetHuman5054234's own words
My HP OfficeJet **** does not clear the print queue after printing a document. This freezes the printer and won't allow me to print another document. I reboot both printer and computer, yet the document is still in the print queue, listed as "printing." It has also printed the document two more times so far. Oops! It just printed a fourth copy. This wastes my time, ink and paper. What is the solution?

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Customer service issue
Reported by GetHuman5054234
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 5615 others
0 customers following this


GetHuman5054234 started working on this issue
Jul 11th 12:56pm

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