MY HP ALL IN ONE COMPUTER MONITOR SERAIL * *CC*****NF *PRODUCT* Z*NO*AA*CRASHED COMPLET...

GetHuman4847410's Device Support issue with HP from May 2020

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The issue in GetHuman4847410's own words
MY HP ALL IN ONE COMPUTER MONITOR SERAIL * *CC*****NF *PRODUCT* Z*NO*AA*CRASHED COMPLETELY WIPING EVERYTHING THAT WAS HOOKED UP TO IT. MY WARRANTY IS EXPIRED. HOWEVER I AM CURIOUS WHY THIS MONITOR IS NOT ON RECALL IF THIS IS A KNOWN ISSUE WITH THIS MONITOR. I BOUGHT THIS AS A GIFT FOR TWO MEMBERS OF MY FAMILY AND THEY HAD THE SAME ISSUE. TURNED OFF THE COMPUTER AND IT NEVER TURNED ON. LUCKILY THEY HAD WARRANTY. ADDITIONALLY ON YOUR WEBSITE THIS IS CLEAR ISSUE AND NO RESULTS WHY IS THIS NOT ON RECALL. I HAVE BEEN WITH YOU GUYS ALL MY ADULT LIFE AND THIS IS THE WORST. MY MONITOR DID NOT EVEN MAKE IT TO * YEARS. HOW PATHETIC. I AM GRADUATE STUDENT WHO LOST *** PAGES WORTH OF RESEARCH. I HAVE HAD * TECHNICIANS LOOK AT THE COMPUTER AND IT LITERALLY IS FRIED, OUT OF NO WHERE. NOW YOU EXPECT MULTIPLE PEOPLE TO PAY YOU $*** PLUS WHO NO LONGER HAVE WARRANTY AND GOD KNOWS WHAT ELSE YOU WILL CHARGE. THANK YOU FOR RUINING ALL MY EFFORTS AND ** YEARS WORTH OF RESEARCH. THIS INCIDENT FRIED BOTH OF MY BACK UP HARD RIVES AND * FLASH DRIVES AND MONITOR. I HATE YOU ALL .

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HP

Device Support issue
Reported by GetHuman4847410
May 20th, 2020 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 6106 others
0 customers following this

Timeline

GetHuman4847410 started working on this issue
May 20th, 2020 2:34pm

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