I just been a lot of time doing this please call me at **********. I am the computer k...

GetHuman4888371's customer service issue with HP from May 2020

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The issue in GetHuman4888371's own words
I just been a lot of time doing this please call me at **********. I am the computer keeps on making me take forever even talking to the virtual agent for it to signed me out make me sign in again and start all over . I know that the company will help me but I need to give my address and get a plan and stickers in order to ship it to you and not being able to actually talk to anyone is preventing me from being able to use the warranty that should still be in effect not to mention the incident happened on May * and I have been in quarantine by doctors orders and unable to do as much as I was the only thing that I have still wrong with me that began when I became sick is the weakness the dizziness and the pains in my arms hands elbows and legs and you’re not getting any better and so I am unable to continue to keep typing and making mistakes and hurting and cramping up on my arms and hitting the wrong button to be turned around to another virtual assistant or another screen that tells me that my warranty expired on May **, **** . Please be in touch with someone who can override that warranty by looking at the date said it started or that is making exceptions because of the Covid my warranty is going to expire on June ** we are the opposite on the computer or not I just need someone to respond to me allow me to have a shipping box and a label so I can get the computer set up and repaired as soon as possible please .

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HP

Customer service issue
Reported by GetHuman4888371
May 30th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 5946 others
0 customers following this

Timeline

GetHuman4888371 started working on this issue
May 30th, 2020 12:35am

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