I purchased a **" designjet Z* printer in March **** and it was shipped to my small art...

GetHuman4221704's Technical Support issue with HP from January 2020

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The issue in GetHuman4221704's own words
I purchased a **" designjet Z* printer in March **** and it was shipped to my small art printing business in San Miguel de Allende in Mexico...it has never worked properly since I purchased it and your support would never help me and many times hung up on me or left me hanging on the phone...I finally had to get knowledgable techie *here in Mexico to get it working properly...It is again giving me problems with single sheet insertion which keeps spitting out...when I call your support they tell me my warranty is not *valid anymore because it is calculated from when the printer was made instead of when I bought it?? I have my invoice with the March **** date...I want you to set up a great Z* support person to finally give me guidance or else *I want the name and contacts of the HP executive who is in charge of the printer division...Jod Lourie

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HP

Technical Support issue
Reported by GetHuman4221704
Jan 8th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 6845 others
0 customers following this

Timeline

GetHuman4221704 started working on this issue
Jan 8th, 2020 5:30pm

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