I just received a brand new HP omen **t dc *** laptop and right out the gate, the nvidi...

GetHuman4168343's customer service issue with HP from December 2019

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The issue in GetHuman4168343's own words
I just received a brand new HP omen **t dc *** laptop and right out the gate, the nvidia driver says it can’t be detected and I have been up for a solid ** hours trying to detect and fix the issue from updating the driver, to restoring the computer, to updating the bios, and much much more. The problem will not be fixed. This is so frustrating considering it is a new computer. I need a free replacement or repair immediately

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Customer service issue
Reported by GetHuman4168343
Dec 29th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6810 others
0 customers following this

Timeline

GetHuman4168343 started working on this issue
Dec 29th, 2019 11:30am