I put in a new black ink cartridge in my HP OfficeJet Pro ****. The new black ink does...

GetHuman-gwenflor's customer service issue with HP from December 2019

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The issue in GetHuman-gwenflor's own words
I put in a new black ink cartridge in my HP OfficeJet Pro ****. The new black ink does not work. A document that should have been printed in full color came out all turquoise. I have Instant Ink.

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Customer service issue
Reported by GetHuman-gwenflor
Dec 1st, 2019 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 6733 others
0 customers following this

Timeline

GetHuman-gwenflor started working on this issue
Dec 1st, 2019 10:46pm
GetHuman-gwenflor indicated the issue is not fixed yet.
Dec 2nd, 2019 2:59am
GetHuman-gwenflor indicated the issue is not fixed yet.
Dec 2nd, 2019 10:57pm
GetHuman-gwenflor indicated the issue is not fixed yet.
Dec 4th, 2019 10:57pm