Hi Sir,***I had ordered hp pavilion*** - cd****TX -HP, Serial No.: *CG***DLN****HP Cons...

GetHuman-hanananj's Warranty Claim issue with HP from October 2019

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The issue in GetHuman-hanananj's own words
Hi Sir,***I had ordered hp pavilion*** - cd****TX -HP, Serial No.: *CG***DLN****HP Consumer Notebook (Order ID: *************AWB: *********** )*for*NB PC Pavilion ** - cd****TX - HP*from*Savex Technologies Pvt. Ltd. It*is under warrantly and I have purchased * year Laptop Protection Support with the official hp store site.***Recently, I cleared cache in its settings on Windows **. However, by mistake I deleted some files from Downloads section too. I tried to go back to previous restore point, but it was unsuccessful as I couldnt retrieve those files. Moreover, while going through another system restore to a more earlier point, I accidently clicked on the power button and after that, it only opened with a blue screen showing automatuc repair, diagonizing your pc and finally, couldnt repair along with critical process error stopcode.. After some*time, while trying to open it in safe mode, it got black with cursor only while trying to reapir. Ultimately, the screen display went off.****I tried to call on your helpline and technical support numbers but all in vain. Then I got to know*that there is a provision for onsite service too.*Kindly help to address the issue as soon as possible as any delay in service will cause huge loss to me, since my whole data and files will be lost long along with precious time, since i m a university student. Waiting for your reply in anticipation.***Regards!**HANAN

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HP

Warranty Claim issue
Reported by GetHuman-hanananj
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 22824 others
0 customers following this

Timeline

GetHuman-hanananj started working on this issue
Oct 16th, 2019 2:08pm

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