I have an HP Deskjet **** Printer. It meets my needs. However, it does not do well with...

GetHuman-carolgeo's customer service issue with HP from August 2019

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The issue in GetHuman-carolgeo's own words
I was trying to print but color cartridges only work for a short period of time, then indicate defective or empty. ... I have an HP Deskjet **** Printer. It meets my needs. However, it does not do well with the HP color ink cartridges. Within a matter of days it indicates that the cartridge is empty and the printer will not work. Since I do relatively minimal printing, this is not correct. I could have bought a much better printer for the cost of the * color cartridges I have recently purchased (* of which I have). The printer does work with just the black cartridge. I would like either * new color ink cartridges or a printer that will actually accommodate the HP cartridges. I have used HP computers and printers for years and never had this problem until this year. I feel I am wasting my money on the products now. Please address this issue.*I would like HP to send me three (*) **XL replacement cartridges as soon as possible
This was especially frustrating because I have certain things that I need to print in color.
I feel I should receive three new **XL HP Ink cartridges to replace these.
I have used HP products for over ** years.
I replace them and they work for a short period.
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HP

**XL HP Color Ink Cartridges
Customer service issue
Reported by GetHuman-carolgeo
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 18928 others
0 customers following this

Timeline

GetHuman-carolgeo started working on this issue
Aug 2nd, 2019 12:33pm
GetHuman-carolgeo indicated the issue is not fixed yet.
Aug 5th, 2019 3:23pm

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