Hp pav **. I spent over * hours being transferred from rep to another, only to be told...

GetHuman-tonihui's Technical Support issue with HP from July 2019

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The issue in GetHuman-tonihui's own words
Hp pav **. I spent over * hours being transferred from rep to another, only to be told to call another number. I finally asked for a manager and was told they would call me back. I refused to hang up and after a ** minute wait, Savi took my call. I have never be spoken and over talked in my life. I purchased a * year warranty only to be told that my issue was premium services and there would be a cost. I paid $***.** for my * year warranty. If I treated my clients the way I was treated my clients would drop me in a heart beat. I cannot run any programs that require admin rights. I get errors all over. I have window updates that can’t even load and run. I was told different reason by several reps. Bad hard drive, windows corrupted, file system corrupted. I have always purchased HP products but I can honestly tell you this will be the last time I spend a penny with hp support sucksNo one even offered to access my system to figure out what is wrong.

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HP

Technical Support issue
Reported by GetHuman-tonihui
Jul 13th, 2019 - a year ago
Not resolved
Seen by 18 customers so far
Similar issue to 18017 others
0 customers following this

Timeline

GetHuman-tonihui started working on this issue
Jul 13th, 2019 5:26am
GetHuman-tonihui indicated the issue is not fixed yet.
Jul 13th, 2019 2:39pm
GetHuman-tonihui indicated the issue is not fixed yet.
Jul 14th, 2019 6:03am
GetHuman-tonihui indicated the issue is not fixed yet.
Jul 14th, 2019 6:04am
GetHuman-tonihui indicated the issue is not fixed yet.
Jul 14th, 2019 6:06am
GetHuman-tonihui indicated the issue is not fixed yet.
Jul 14th, 2019 6:07am
GetHuman-tonihui indicated the issue is not fixed yet.
Jul 14th, 2019 6:07am

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