What print driver do I use for an HP LaserJet MFP M***fw printer that is connected to a...
GetHuman2965320's Technical Support issue with HP from May 2019
Help with my HP issue
The issue in GetHuman2965320's own words
What print driver do I use for an HP LaserJet MFP M***fw printer that is connected to a Windows Server **** R* Standard **-bit operating system?**I have downloaded the print driver that for Windows Server **** and Window Server x** and Windows * **-bit and none of them worked.**Thanks, Steve
GetHuman2965320 did not yet indicate what HP should do to make this right.
I have an issue with HP too
How GetHuman2965320 fixed the problem
I found out that the LaserJet MFP M***-M*** print drivers will work. I had to download the 'non installable' M***-M*** print drivers, extract the files and create a folder of the extracted files. Once I downloaded the print drivers, I installed the drivers via 'Print Management'. In the doing the installation, I had to change from 'autodetect' to 'TCP*IP drivers'. Then when it asked for the drivers, I had to say 'Have disk'. After clicking 'Have disk', I browsed and pointed to the folder that contained the extracted M***-M*** print drivers. The installation found the drivers and installed the printer.
Please help with my HP issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common HP customer problems.
GetHuman2965320 confirmed the issue is fixed. Hooray!
May 22nd, 2019 6:58pm
Moving? Compare and Schedule Free.
Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!