I'm still waiting to hear back from anyone* it's been more than * hours* no one called me* issue is definitely NOT resolved. very disappointed and unhappy with this complete lack of service and follow-up* website still says someone will be with me in * minutes* it's been more than FOUR HOURS.

GetHuman-cshlossm's Technical Support issue with HP from May 2019

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The issue in GetHuman-cshlossm's own words
get it to print black ink. ... HP Office Jet **** All-in-One black ink is not printing* brand new HP black cartridge installed* cleaned print heads *x* tried virtual assistance * or *x* no help at all* tried emailing customer service *x, with details * process stalled* tried going through all steps to fix this, and nothing is working at all, including trying to reach HP support.
I installed brand new HP black ink cartridge* printer supply says black is "FULL" - but nothing black is printing at all* tried to call print heads, as suggested *x* nothing has worked* I tried to get in touch with HP customer support* that didn't work at all* either.
Someone to talk with me, and work with me to find out why printer is not printing black ink.
Just want to resolve getting my printer to work
Oh, yes, I tried virtual assistant on HP *x* that didn't work* tried customer service with HP *x* that didn't work* have tried Get Human, and it's been more than FOUR hours* that is not working* I walked through trouble shooting steps on HP - that didn't work, which is why I'm trying to reach a knowledgeable human.**It is checked as FIXED - where did that come from? I never heard back from anyone. It is NOT FIXED.
I have an issue with HP too
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HP

HP Office Jet **** All-in-One
Technical Support issue
Reported by GetHuman-cshlossm
May 7th, 2019 - 2 mons ago
I have an issue with HP too
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Seen by 9 customers so far
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Timeline
GetHuman-cshlossm started working on this issue
May 7th 10:31pm
GetHuman-cshlossm indicated the issue is not fixed yet.
May 8th 2:53am
GetHuman-cshlossm indicated the issue is not fixed yet.
May 8th 3:00am
GetHuman-cshlossm indicated the issue is not fixed yet.
May 8th 3:01am
GetHuman-cshlossm indicated the issue is not fixed yet.
May 8th 3:58pm